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Company Profile
WHAT WE DO
Better together: Concentrix and Webhelp are now one company – global CX leader, with an expanded breadth of digital capabilities, high-value services, and generative AI solutions.
We create game-changing customer journeys that help brands grow, across the world and into the future.
We understand customers better than anyone else can. Within billions of data-points, our engineers find and harness the insight to craft experiences that touch hearts and move markets. We believe in creating experiences that go beyond Wow; combining human talent with artificial intelligence to design, build and run truly integrated customer journeys, at scale, across the entire enterprise.
Whether you’re a small company with big ideas or a leading global brand, we’re not just your next-door neighbor, we’re everyone’s, everywhere.
It doesn’t matter if your customer journey spans channels, technology, or even oceans – we’ve got you covered.
We’re behind the scenes of the brands you rely on every day, So chances are, we’ve already met!
OUR SERVICE
At Concentrix + Webhelp, we help you look at your CX challenges differently, to create innovative solutions that deliver exceptional experiences and drive better performance.
CX Strategy: Customer Loyalty, CX Transformation, CX Model Design, Customer Research, Digital Selling, Voice of the Customer
Experience Design: Journey Design, Service Design, Touchpoint Design, Human-Centered Design, Product Realization
Digital Engineering: Omnichannel Engineering, Immersive Experience, API & Integration Services, Edge Computing, Custom Development
Experience Platforms: Strategy & Programs, Technology & Innovation, Project Services, Manage & Optimization
Automation & Operations: Intelligent Operations, Process Intelligence & Automation, Test Automation, Intelligent Automation, Cybersecurity, Experience Assurance
Data & Analytics: Intelligence Strategy, Data Engineering, Advanced Analytics, Business Insights, Marketing Analytics, Customer Analytics, Operational Analytics, Process Intelligence & Optimization, Compliance & Risk Analytics
CX Management: Marketing Solutions, Revenue Growth Services, Customer Care, Technical Support, Collections, Work at Home
Enterprise Modernization: Generative AI, Cloud Engineering, Intelligent Automation, API Management & Security, Conversational AI, Contact Center as a Service
Content Trust & Safety: Protected Experiences, Uncompromised Wellness, Globalized Operations, Focused Innovation
Company Information
Company Description
WHAT WE DO
Better together: Concentrix and Webhelp are now one company – global CX leader, with an expanded breadth of digital capabilities, high-value services, and generative AI solutions.
We create game-changing customer journeys that help brands grow, across the world and into the future.
We understand customers better than anyone else can. Within billions of data-points, our engineers find and harness the insight to craft experiences that touch hearts and move markets. We believe in creating experiences that go beyond Wow; combining human talent with artificial intelligence to design, build and run truly integrated customer journeys, at scale, across the entire enterprise.
Whether you’re a small company with big ideas or a leading global brand, we’re not just your next-door neighbor, we’re everyone’s, everywhere.
It doesn’t matter if your customer journey spans channels, technology, or even oceans – we’ve got you covered.
We’re behind the scenes of the brands you rely on every day, So chances are, we’ve already met!
OUR SERVICE
At Concentrix + Webhelp, we help you look at your CX challenges differently, to create innovative solutions that deliver exceptional experiences and drive better performance.
CX Strategy: Customer Loyalty, CX Transformation, CX Model Design, Customer Research, Digital Selling, Voice of the Customer
Experience Design: Journey Design, Service Design, Touchpoint Design, Human-Centered Design, Product Realization
Digital Engineering: Omnichannel Engineering, Immersive Experience, API & Integration Services, Edge Computing, Custom Development
Experience Platforms: Strategy & Programs, Technology & Innovation, Project Services, Manage & Optimization
Automation & Operations: Intelligent Operations, Process Intelligence & Automation, Test Automation, Intelligent Automation, Cybersecurity, Experience Assurance
Data & Analytics: Intelligence Strategy, Data Engineering, Advanced Analytics, Business Insights, Marketing Analytics, Customer Analytics, Operational Analytics, Process Intelligence & Optimization, Compliance & Risk Analytics
CX Management: Marketing Solutions, Revenue Growth Services, Customer Care, Technical Support, Collections, Work at Home
Enterprise Modernization: Generative AI, Cloud Engineering, Intelligent Automation, API Management & Security, Conversational AI, Contact Center as a Service
Content Trust & Safety: Protected Experiences, Uncompromised Wellness, Globalized Operations, Focused Innovation
Business Category
Number of Employees in Vietnam
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This user has not added any information to their profile yet.
Company Profile
WHAT WE DO
Better together: Concentrix and Webhelp are now one company – global CX leader, with an expanded breadth of digital capabilities, high-value services, and generative AI solutions.
We create game-changing customer journeys that help brands grow, across the world and into the future.
We understand customers better than anyone else can. Within billions of data-points, our engineers find and harness the insight to craft experiences that touch hearts and move markets. We believe in creating experiences that go beyond Wow; combining human talent with artificial intelligence to design, build and run truly integrated customer journeys, at scale, across the entire enterprise.
Whether you’re a small company with big ideas or a leading global brand, we’re not just your next-door neighbor, we’re everyone’s, everywhere.
It doesn’t matter if your customer journey spans channels, technology, or even oceans – we’ve got you covered.
We’re behind the scenes of the brands you rely on every day, So chances are, we’ve already met!
OUR SERVICE
At Concentrix + Webhelp, we help you look at your CX challenges differently, to create innovative solutions that deliver exceptional experiences and drive better performance.
CX Strategy: Customer Loyalty, CX Transformation, CX Model Design, Customer Research, Digital Selling, Voice of the Customer
Experience Design: Journey Design, Service Design, Touchpoint Design, Human-Centered Design, Product Realization
Digital Engineering: Omnichannel Engineering, Immersive Experience, API & Integration Services, Edge Computing, Custom Development
Experience Platforms: Strategy & Programs, Technology & Innovation, Project Services, Manage & Optimization
Automation & Operations: Intelligent Operations, Process Intelligence & Automation, Test Automation, Intelligent Automation, Cybersecurity, Experience Assurance
Data & Analytics: Intelligence Strategy, Data Engineering, Advanced Analytics, Business Insights, Marketing Analytics, Customer Analytics, Operational Analytics, Process Intelligence & Optimization, Compliance & Risk Analytics
CX Management: Marketing Solutions, Revenue Growth Services, Customer Care, Technical Support, Collections, Work at Home
Enterprise Modernization: Generative AI, Cloud Engineering, Intelligent Automation, API Management & Security, Conversational AI, Contact Center as a Service
Content Trust & Safety: Protected Experiences, Uncompromised Wellness, Globalized Operations, Focused Innovation
Company Information
