Artificial Intelligence (AI) is a potential dynamic tool which can bring about lots of benefits for the applying organization. The emergence of AI has brought a transformation to financial services in a new and multidimensional context. These technologies will help banking systems to automate their processes, improve operational efficiency, enhance customer experience, and ultimately increase revenue. However, the way to AI application for financial service sectors in Vietnam still confronts certain challenges such as cyber-attacks, complicated transformation process, lack of human resources, etc.
Join our guest speakers in this luncheon to discuss more on:
- Anticipation about the future of AI in banking-financial service industry, expected to replace normal technology platforms
- Practical experience in using Big Data and AI for customer service (AI call center, transaction through face and voice recognition technology, data storage, extraction and management, etc.)
- How to apply AI in an effective way to banking and financial businesses? What are the key challenges?