Satisfaction level with dialogues between customs authorities and enterprises Survey by MOF

Recently, the dialogue between the customs authorities and the import-export business community has been received much attention and regularly implemented by the Ministry of Finance, General Department of Customs of Vietnam, thereby solving many difficulties for businesses in import-export activities.

In order to have a basis for evaluating and reviewing the implementation of dialogues and improve this process in the coming time, all comments and recommendations on the issue can be sent to General Department of Customs by filling in the survey on “Satisfaction level with dialogues between associations/enterprises and customs authorities”.

Associations/Enterprises can access Vietnam General Department of Customs’ website for more information and downloading the survey:

The Vietnam General Department of Customs would like to receive your feedback before 27 April, 2019 to address: Department of Legal Affairs, General Department of Customs, Lot E3, Duong Dinh Nghe, Cau Giay, Hanoi or via email:

Contact point: Ms. Bui Thi Bich Lien - Official at Department of Legal Affairs; mobile number: 093 683 0989.

Survey Form in VIE: Link
Official Survey Invitation in VIE: Link
Survey Invitation ENG translation: Link 

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